par98 Frequently Asked Questions

par98 requires a clear photograph or scan of your National Identity Card (CNIC) — both front and back. In some cases, a selfie holding your CNIC may also be requested. KYC is mandatory for all players and is typically reviewed within 24 hours of submission. This process ensures account security and compliance with responsible gaming age requirements.

The minimum age to register and play on par98 is 21 years old. This is strictly enforced through CNIC-based KYC verification. Any account found to belong to a person under 21 will be immediately suspended and all funds will be handled in accordance with par98's terms and conditions.

On the par98 login page, click the "Forgot Password" link. Enter your registered email address or mobile number and you will receive a reset link or OTP within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message, check your spam folder or contact support at [email protected].

No. par98 strictly permits one account per person, per household, and per device. Operating multiple accounts is a violation of par98's Terms and Conditions and may result in the suspension of all associated accounts and forfeiture of any bonus balances. If you believe a duplicate account was created in error, contact support immediately.

To close your account, log in and navigate to Account Settings, or email [email protected] with the subject line "Account Closure Request". par98 will process the closure within 48 hours. Any remaining real-money balance will be returned to your verified withdrawal method. Bonus balances are forfeited upon account closure.

Log in to par98 and go to the Deposit section of your dashboard. Select JazzCash as your payment method, enter the amount in PKR, and follow the on-screen instructions to confirm via your JazzCash mobile wallet. Deposits via JazzCash are typically credited to your par98 account within a few minutes.

The minimum deposit on par98 is Rs. 500 PKR, regardless of the payment method used — whether JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank. There is no maximum deposit limit enforced by par98, though your payment provider may impose its own daily transaction caps.

Withdrawals to JazzCash and EasyPaisa wallets are typically processed within 1 to 4 hours of approval, provided your KYC verification is complete and no security review is pending. Bank transfers to HBL, UBL, and Meezan Bank may take 1 to 2 business days depending on interbank processing times in Pakistan.

par98 does not charge platform-level fees on standard deposits or withdrawals. However, your payment provider — JazzCash, EasyPaisa, or your bank — may apply their own transaction charges. par98 recommends checking your payment provider's fee schedule before initiating large transactions.

par98 supports withdrawals to HBL, UBL, and Meezan Bank accounts. The bank account must be registered in the same name as your verified par98 account — transfers to third-party accounts are not permitted. To add a bank account, go to the Withdrawal section and enter your account details before submitting the request.

Withdrawal delays can occur if your account KYC is pending, if a security review has been triggered, or if you have an active bonus with unmet wagering requirements. National holidays and bank processing delays can also affect timelines for HBL, UBL, and Meezan Bank transfers. Contact [email protected] if your withdrawal has been pending for more than 24 hours.

par98 offers a wide range of slot games including classic 3-reel slots, 5-reel video slots, Megaways titles, and jackpot slots with progressive prize pools. Games are available from leading providers and can be accessed directly from the Slot section of par98.net. Most titles are fully playable on mobile without downloading any app.

Yes. par98's Cricket section covers PSL matches extensively, including pre-match and live in-play betting on match winners, top batsman, total runs, wickets, and more. PSL is one of the most popular betting categories among Pakistani players on par98, alongside international Test and T20 fixtures.

par98 uses certified Random Number Generator (RNG) technology for all slot and table games, which is independently audited to ensure fair outcomes. Live casino games are streamed from licensed studios with real dealers, providing full transparency. Game RTPs (Return to Player percentages) are disclosed within each game's information panel.

Yes. par98.net is fully optimised for mobile browsers on both Android and iOS devices. You do not need to download a separate app — simply open par98.net in your mobile browser, log in, and access all games, sports betting, deposits, and withdrawals directly. The mobile experience mirrors the desktop platform in full.

RTP stands for Return to Player — it is the theoretical percentage of total wagered money a slot game pays back to players over a very large number of spins. For example, a slot with 96% RTP returns Rs. 96 for every Rs. 100 wagered on average over time. par98 displays each game's RTP in its information panel so players can make informed choices before playing.

Yes. par98's live casino section streams real-time table games — including baccarat, roulette, blackjack, and game-show style titles — hosted by professional live dealers from certified studios. Games are available around the clock and are accessible on both desktop and mobile. You can interact with dealers and other players in real time during each session.

par98 offers a welcome bonus to newly registered and verified players on their first deposit. Bonus details, including the match percentage and maximum PKR bonus amount, are displayed on the Promotions page of par98.net at the time of registration. Bonuses are subject to wagering requirements that must be met before withdrawal.

A wagering requirement (also called a playthrough requirement) means you must bet your bonus amount a specified number of times before you can withdraw bonus-derived winnings. For example, a 20x wagering requirement on a Rs. 1,000 bonus means you must place Rs. 20,000 in total bets before the bonus converts to withdrawable cash. Full details are in par98's bonus terms.

Yes. par98 bonuses carry an expiry period, typically 7 to 30 days from the date the bonus is credited to your account. If the wagering requirements are not completed within the expiry window, the bonus and any associated winnings are automatically removed from your account balance. Check the bonus terms for the exact expiry period of each offer.

par98 rewards regular players through an ongoing loyalty programme. As you play, you accumulate points that can be redeemed for bonus credits or other rewards. High-volume players may be invited to par98's VIP tier, which offers personalised bonuses, faster withdrawal processing, and a dedicated account manager. Details are available in the Promotions section.

No. Bonus funds and winnings generated from bonus play cannot be withdrawn until the applicable wagering requirement has been fully met. If you initiate a withdrawal before completing the wagering, par98 will remove the bonus balance from your account and process only your real-money balance. Your real-money funds are always withdrawable at any time, subject to KYC completion.

Log in to your par98 account and go to the Responsible Gaming section in your dashboard. From there you can activate a cooling-off period (24 hours to 30 days) or a full self-exclusion (6 months, 1 year, 5 years, or permanent). Self-exclusion takes effect immediately. Alternatively, email [email protected] with the subject "Self-Exclusion Request" and our team will process it manually.

Yes. par98 provides full responsible gaming controls including daily, weekly, and monthly deposit limits, loss limits, wagering limits, and session time alerts. Limit reductions take effect immediately. Limit increases are subject to a mandatory 7-day cooling period to prevent impulsive decisions. These tools are accessible directly from your account dashboard.

par98 offers 24/7 customer support via live chat inside your account dashboard and by email at [email protected]. For general queries, our team typically responds within 1 to 2 hours. For formal requests such as KYC disputes, account closure, or data rights submissions, responses may take up to 5 business days. par98 does not offer telephone support.

par98 uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your CNIC, payment details, and personal information are stored securely and are never sold to third parties. For full details on how par98 collects, stores, and uses your data, please review our Privacy Policy.

par98 takes underage gambling very seriously. If you believe a minor has gained access to a par98 account — whether through a shared device, borrowed credentials, or any other means — contact [email protected] immediately. par98 will investigate and take immediate action, including account suspension. We also strongly recommend using device-level parental controls to prevent underage access to gaming sites.